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Published: December 26, 2025
Effective: December 26, 2025
Welcome to the official website of Beijing RelaxCloud Information Technology Co., Ltd.!
Beijing RelaxCloud Information Technology Co., Ltd. (Office Address: Room 2401, 24th Floor, Guoxing Building, No. 22 Shoutisouth Road, Haidian District, Beijing, hereinafter referred to as "we" or "RelaxCloud") fully understands the importance of privacy and personal information to users (hereinafter referred to as "you") and will take adequate and appropriate measures to ensure the security of your personal information.
We collect and use your personal information for the purposes and rules described in this policy. If you do not provide relevant information or disagree with our collection of relevant information, you may not be able to enjoy certain services we provide or achieve optimal service results.
1.1 Processing Your Requests
You can submit project inquiries and apply for product trials through this website. When doing so, you need to provide your name, phone number, email, company name, industry, position, and location information to help us better process your inquiry or application.
1.2 Security Protection
To enhance the security of our services, protect users and the public from harm, and prevent security risks such as phishing, fraud, and network attacks, we may use or integrate your device information and service usage information for identity verification and security event detection.
According to relevant laws and regulations, we may collect your personal information without your consent in the following circumstances:
To ensure a smoother and easier user experience, we may use small data files called "Cookies" to identify you when you use this website, helping reduce the number and frequency of information entry. You can manage or delete Cookies according to your preferences and clear all Cookies saved on your device at any time.
Personal information collected through this website within the People's Republic of China will be stored within China. If cross-border data transfer is necessary for business purposes, we will obtain your separate consent and comply with applicable laws and regulations.
We only store your personal information for the minimum period necessary to achieve the purposes stated in this policy and as required by laws and regulations. After the necessary period, we will delete or anonymize your personal information.
We will only share, transfer, or publicly disclose your personal information with your consent or when permitted by laws and regulations. We will sign strict confidentiality agreements with any third parties we share your information with.
We have adopted industry-standard security measures to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss.
When required by applicable laws, you may have the following rights:
Global Data Transfer: Personal information collected within China is stored domestically. Cross-border transfers require your consent and compliance with applicable laws.
Children's Privacy: This website is intended for adults. Children under 14 may not create accounts without guardian consent.
Policy Scope: This policy applies only to this website and does not cover third-party services.
Policy Changes: We may update this privacy policy from time to time. Significant changes will be announced on our website.
If you have any questions, comments, suggestions, or complaints about our privacy policy and the processing of user personal information, please contact us through the following methods:
Contact Email:lysk@relaxcloud.cn